Remedying human rights grievances in the supply chain

In the context of agricultural commodity production, the risk of labour- and land-related human rights issues can be significant. They include, for example, workplace rights abuses, incidents of
forced labour, or a failure to respect the rights of Indigenous Peoples to withhold or withdraw consent regarding projects impacting their territories (via Free, Prior and Informed Consent or FPIC).
Effective management of grievances is an essential part of a company’s due diligence to ensure respect for human rights and environmental protection in their own operations and in their
supply chains. This guidance focuses on human rights grievance management in the context of agricultural commodities sourcing.
It provides recommendations for buying companies – especially downstream and midstream companies - on how to support action to address grievances that are upstream in their supply chain.

The guidance for mid and downstream companies covers:
1. The basics of grievance management and why it is important
2. Grievance handling procedures for grievances upstream in the supply chain
3. Good practice for supporting suppliers